Customer Service

Contact: Vickey Williams

Phone: 208-720-1342
P.O. Box 644
Ketchum, Idaho 83340
EMAIL

Estimated turn around time for products.

We ship USPostal Service. Contact me if you need expedited shipping.

Leggings 5-8 business production days, shipping business production 3-4 days from the East Coast.

Long sleeve tops, 3 business production, 3-5 days shipping.

Shoes, 3 business production, 8-10 shipping.

We work Monday - Friday and are closed on weekends and all holidays. All production and shipping times are in business days and do not include days that we are closed.

PLEASE REVIEW THE SIZE CHART BELOW. While our products run true to size we want you to get the perfect fit. All of our products are printed and sewn on demand so we don't pull your order from a pile of stock. This is great because we can produce only what we sell which limits waste. However size exchanges can make it harder on us as a small company to offer the easy/timely exchanges of a larger company. If you have any size questions please call 208-720-1342.

REVIEW SIZE CHART

About our products.

Bunny Hill garments are made to order. Each piece printed and sewn individually as the order comes in. In an effort to minimize our environmental impact we do not stock these garments but use a print on demand company in Canada to manufacture and drop ship our orders. Our products are printed on ECO-POLYESTER, using the latest technology and equipment and fabric processing system that reduces the amount of water consumed during the manufacturing of polyester fabrics.

ECO POLYESTER

Less is More, 70 % less water. 70 % less energy. 70 % less heat.

What is our refund/return policy?

If there is an issue with your order we will be happy to work with you to come to a solution. Since all of our items are handmade, there may be variations between or even within an order.

Please refer to the sizing chart BEFORE you order. 

Leggings REVIEW SIZE CHART

For any issue regarding an order, we must be contacted with 10 days of the ship date or we may not be able to help resolve the issue.

If there is an error with your order or if there are any changes you wish to make after your order has been placed, we require that you contact us, 208-720-1342 within 8hrs of the order being placed or by the following business day if the order was placed over the weekend.

All returns are handled on a case by case basis. In most cases, Bunny Hill does not cover the shipping cost of a returned item. You must call Bunny Hill, 208-720-1342 to return an order. Agreed upon returns must be received within 30 days. All returned items must be unwashed and unworn/unused.